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Existing client support

Here for the work
we do together.

For questions about your existing services or agreed work, start with your client portal. Keep requests and account activity connected in one place.

Rooted in Northern New York. Supporting our client relationships near and far.

Choose your next step

Your existing work, connected.

Use the portal for an existing request or account activity. If you cannot sign in, contact us for portal access help.

Client portal

Requests and account activity.

Sign in to request and track support, review services and approvals, open assigned apps, and manage invoices and payment methods.

Open client portal

A useful support request

Give us the context.

A clear description helps connect the request to your business and the work already underway.

Your business

Include the business name, your name, and the best way to reach you.

The request

Describe the question or what happened, the relevant service or project, and who is affected.

The details

Include relevant timing, any steps already taken, and the reference for an existing request if you have one.

New inquiries

Starting a new conversation?

If you are exploring a new technology project, our Contact page is the place to begin. For business consultation or operations help, visit Magic with J.

Start a conversation

Explore business consulting and operations help, or view all services.